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Featuring: Lupe Bihl Portillo

Meet Lupe! She’s an extroverted team leader who knows the value of vulnerability and self-acceptance.

Natalie Ruiz
7 min readSep 7, 2020
Image courtesy of Lupe Bihl Portillo

I still remember the first time I met Lupe. We were at a meetup in El Paso, Texas and I was struck by her wit, her energy, and her reason for loving the work she was doing. She showed me a picture of her grandson and explained to me how she had arranged her schedule so she could maximize her time as a grandmother while also having a career.

Since that meeting, many things have changed. Her role has gone through many iterations and she’s continued to grow and adapt.

A few things haven’t changed: Lupe still lights up the room she’s in with her infectious energy, and she’s still a devoted grandmother.

Our paths are all so varied. I’m grateful to know Lupe and to share some of her wisdom and insight below.

NATALIE RUIZ: What is your current job?

LUPE BIHL PORTILLO: I am the Agile Coach and Certified Scrum Master for the AnswerConnect Franchise Team and Franchise Heart of Agile Teams. I use my skills to deliver value for our clients and ensure we stay relevant no matter how the world changes.

NATALIE RUIZ: What do you love about it?

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Natalie Ruiz
Natalie Ruiz

Written by Natalie Ruiz

Tech CEO. Mom. Non-Profit Board Member. Working to normalize belonging at work. Living in gratitude. Trying to leave people and places better than I find them.

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